At Trade Momentum API, we offer a full refund for any purchase made within 30 days if you are not satisfied with our services. To request a refund, simply contact our customer support team with your purchase details, and we will process your refund promptly.
Please note that refunds are subject to our terms and conditions, and certain restrictions may apply. Refunds will be issued to the original payment method used for the purchase.
We strive to ensure customer satisfaction, and your feedback is valuable to us. If you have any concerns or issues regarding your purchase, please don't hesitate to reach out to us.
In certain cases, Trade Momentum API may offer partial refunds for services that have been partially used or where a refund is requested after the initial 30-day period. The amount of the partial refund will be determined based on the extent of service usage and any applicable fees.
To request a partial refund, please contact our customer support team with your purchase details and a description of the reason for the refund request. We will review your request and process the partial refund accordingly.
Please be aware that partial refunds are subject to approval and may take some time to process. We appreciate your patience and understanding in this matter.
Our no-questions-asked refund policy ensures that you can receive a full refund within 7 days of purchase, regardless of the reason. Simply contact our support team, and we'll process your refund promptly, no questions asked.
We believe in the quality of our services, but if you're not completely satisfied, we're happy to provide a hassle-free refund to ensure your peace of mind.
Note: This policy is applicable only for certain products and services. Please check the terms and conditions for eligibility.
In the event of service downtime or interruption that exceeds our guaranteed uptime, we offer refunds on a pro-rata basis. If you experience downtime beyond the agreed-upon service level, contact our support team with the downtime details, and we'll calculate and process the refund accordingly.
We understand the importance of reliable service, and we're committed to providing compensation for any inconvenience caused by unexpected downtime.
Please refer to our uptime SLA (Service Level Agreement) for more information on eligibility and refund calculation.
If you encounter technical issues or compatibility problems with our API that prevent you from utilizing our services as intended, you may be eligible for a refund. Please contact our technical support team with detailed information about the compatibility issue, and we'll assist you in resolving the issue or provide a refund if necessary.
We strive to ensure seamless integration of our API with your systems, but if compatibility issues arise, we're here to help and ensure your satisfaction.
Note: Refunds for technical incompatibility are subject to verification by our technical team.
If you accidentally make a duplicate purchase of our services, please contact our support team immediately. We'll verify the duplicate transaction and issue a refund for the duplicate purchase amount.
We understand that mistakes happen, and we're committed to rectifying them promptly to ensure a positive experience for our customers.
To expedite the refund process, please provide proof of the duplicate transactions, such as order numbers or payment receipts.
If you notice any unauthorized charges related to your Trade Momentum API account, please report them to our billing department immediately. We take security and fraud prevention seriously, and we'll investigate the unauthorized charges and provide a refund for any fraudulent transactions.
Your financial security is our top priority, and we're dedicated to resolving any unauthorized charges swiftly and ensuring that you're not held responsible for fraudulent activity.
Note: Please provide any relevant evidence or documentation to support your claim of unauthorized charges.
If you cancel your subscription to Trade Momentum API within the first 15 days of activation, you're eligible for a full refund of the subscription fee. Simply notify our billing department of your cancellation request within the specified period, and we'll process the refund promptly.
We want to ensure that you're satisfied with our services, and if for any reason you decide to cancel your subscription, we'll refund your payment according to our cancellation policy.
Note: Refunds for subscription cancellations are not applicable after the initial 15-day period.
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